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Shipping Policy

Domestic shipping is with USPS Media Mail at a flat rate of $5.50 per order and free on all orders in the US over $100. Unless specifically noted on our home page or social media, orders are always shipped 24 hours after being placed on our website. You will receive a confirmation email once your item has shipped that includes the tracking information at the bottom.

International shipping is through USPS first class international service which is automatically calculated based upon your shipping address. We do not have any control over what it costs, it's completely between you and USPS. 

We protect the corners! All of our orders are shipped using Mighty Mailers from Bags Unlimited that have built in corner protection.

 

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Returns

We do our absolute best to provide the most detailed and accurate pictures/descriptions of each record. Returns are typically handled case by case and our goal is to always do the right thing and make sure you are happy. Please reach out to us through our contact form to start the process.

  • Examples that qualify for a return
    • Records with pressing defects that affect playback
    • Incorrect record being sent by mistake
  • Examples that do NOT qualify for a return 
    • Not liking the sound quality of a release 
    • Vinyl color is slightly different than the item shown in the product picture. For more info on this please visit our FAQ page. 

Updated policy: Starting 10/1/20 we will no longer accept any returns/refunds specifically for unofficial Hip-Hop releases. The 2 exceptions are listed below. 

1- The Item was lost or damaged during transport (Photos required if item was damaged)

2-The LP’s arrived warped due to heat exposure in transport. 

Example artists that would fall under this policy: Frank Ocean, Mac Miller, Kanye West, Travis Scott, Flatbush Zombies, Chance The Rapper, Curren$y, Joey Bada$$, Logic, A$ap Mob/Rocky, Beyonce, Jay-Z, Tyler The Creator, Kendrick Lamar, Drake, Childish Gambino, Wu-Tang, Brockhampton, etc.

Examples that do NOT qualify for a return/refund: Skipping, missing songs, misspellings, vinyl color, sound quality, mismatched labels.

This policy only applies specifically to unofficial Hip Hop/R&B titles. Any other title will fall under our regular return policy stated above. We hope you understand and if you ever have any questions before purchasing please feel free to reach out to us on Instagram, Facebook, or send us an email. We have a wide range of sound clips available on our Youtube Channel as well that can be found here.

Please be mindful of the fact that defects are common with all unofficial Hip-Hop & R&B releases sold anywhere online or at record stores. It is something that is unfortunately out of our control as we are just retailers.

Exchanges

In most situations, if you receive a record that has a pressing defect, we will gladly send you a replacement at no charge.